During the keynote speech, Mr.Han introduced the achievements of Hana Members, GLN pilot platform in Korea launched in November 2015 and now with over 10 million members, and noted that it is the time like this, where interest for fintech is growing by the day, which is the best time to establish a network like GLN. Mr.Han also illustrated a GLN roadmap, which received a positive response from the guests.
In Session 1 following the opening, Mr.Phil Seward, US Regional Director of Collinson Group outlined the importance of loyalty businesses’ focus on customer experience in his speech ‘Loyalty Points Business.’
Dr. Chae An, Vice President of IBM Global introduced a number of use-cases of blockchain which received much interest from the audience. Mr.Greg Simon, CEO of Loyyal shared his insight on blockchain application on loyalty businesses and integrating blockchain in establishing a new network together in his speech “Breakthrough Opportunities for Loyalty.”
In Session 2, Mr.Kyung Ho Kim, General Manager of the GLN Platform Cell at KEB Hana Bank demonstrated Hana Members and GLN service simulations. The first day of the conference was closed with a networking dinner hosted by KEB Hana Bank for all guests.